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AccountHalo Legal

Privacy Policy

How we collect, use, and protect your personal information

Last Updated: December 2024

At AccountHalo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our security monitoring services.

Information We Collect

Personal Information

  • Account Information: Email address, phone number, and password (if using traditional authentication)
  • Profile Data: Name, security preferences, and notification settings
  • Contact Information: Mailing address and emergency contact details

Security Data

  • Breach Monitoring: Email addresses and usernames for breach detection
  • Security Scores: Calculated risk assessments based on your digital footprint
  • Threat Intelligence: Information about potential security threats to your accounts

Usage Information

  • App Usage: Features used, time spent, and interaction patterns
  • Device Information: Device type, operating system, and browser information
  • Log Data: IP addresses, access times, and error logs

How We Use Your Information

Core Services

  • Monitor data breaches and security threats
  • Send security alerts and notifications
  • Calculate and update security scores
  • Provide personalized security recommendations

Service Improvement

  • Analyze usage patterns to improve features
  • Develop new security tools and capabilities
  • Conduct research and analytics
  • Provide customer support

Information Sharing and Disclosure

Third-Party Service Providers

We share information with trusted service providers who assist us in operating our platform:

  • Twilio: SMS delivery for security alerts (phone number only)
  • SendGrid: Email delivery for notifications (email address only)
  • Google Cloud Platform: Secure data storage and processing

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets.

Data Security

Technical Safeguards

  • End-to-end encryption for all data transmission
  • AES-256 encryption for data at rest
  • Multi-factor authentication for all systems
  • Regular security audits and penetration testing

Administrative Safeguards

  • Access controls and role-based permissions
  • Employee security training and background checks
  • Incident response procedures
  • Regular security policy updates

Your Privacy Rights

Access and Portability

Request a copy of your personal data in a portable format

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal data (right to be forgotten)

Restriction

Limit how we process your personal information

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including Standard Contractual Clauses and adequacy decisions.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Sending you an email notification
  • Updating the "Last Updated" date at the top of this policy

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Business Name: AccountHalo, Inc.

Website: https://accounthalo.com

Email Support: halo@io.fail

SMS Support: Reply HELP to any message